What is the Raw Access Log?
The Raw Access Log allows you to download your Apache Log File in .gz format. This will allow you to see all access entries to your page. Access Logs are cleared once a month normally.

Can I change the MX records on my account?
Yes, we will change MX records at no cost.
NOTE: Once MX records are changed another email server will handle your email. You will no longer be able to send email and receive it on our servers. If you have problems with email after the records are changed you should contact the site handling your email first as we are no longer in control of the email servers handling you. Changing the MX record may use some problem to CGI programs use SendMail and MailFrom parameters After changing the MX record we will never support Mail problems!

What is my SMTP server?
Your SMTP server is yourdomain.com or you can use the given IP address.

What is my POP server?
Your POP server is yourdomain.com or you can use the given IP address.

I am unable to send E-mail
In order to send email through our servers you must authorize yourself to do so. To do this you must checking incoming email first. If you are using Outlook or Outlook Express you can go to Tools > Accounts... > Mail (tab at the top of the new window > Double click on the email account you set up > Click on Servers (tab at the top of the new window) > put a check in the box that says "My server requires authentication.

If this does not work it is possible that your ISP is blocking outside email servers so that you must use their outgoing email servers. This is done by the ISP in an error to block SPAM. MindSpring and AT&T are known to be some ISPs which do this. If your ISP does block outgoing email servers you can use the Web Mail feature in your Control Panel to send/receive email.

How do I add E-Mail accounts?
You can create email accounts through your control panel. Go to the mail section. In that section there is a function called add accounts. Use this function to create new POP3 accounts.


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